Orange invites candidates who wish to be part of a dynamic workforce to apply for the following position:

Data Centre Operations Specialist

To ensure secure, compliant, and efficient end-to-end datacentre operations by enforcing standards, coordinating technical teams, and maintaining alignment with Uptime Institute TCOS operational requirements.

The main duties include but are not limited to:

• Ensure datacenter operations align with Uptime Institute Tier Certification of Operational Sustainability (TCOS) requirements.
• Enforce datacenter policies, procedures, and access controls.
• Maintain and update operational documentation (SOPs, MOPs, EOPs).
• Maintain operational readiness for internal and external audits.
• Ensure compliance with safety, security, and regulatory standards.
• Maintain change management governance for all datacenter activities.
• Liaise with the Technical Environment and Facilities teams (power, cooling, fire systems, access control).
• Monitor adherence to maintenance schedules (UPS, generators, cooling systems).
• Validate that preventive maintenance activities are properly executed.
• Track incidents and ensure proper root cause documentation.
• Ensure structured cabling standards are maintained.
• Approve and supervise rack layout and equipment installations.
• Maintain asset registers.
• Enforce cabling and labelling standards for network and power cabling.
• Act as primary operational liaison for colocation customers.
• Coordinate rack allocations and cage setups.
• Supervise customer equipment installations and decommissioning.
• Ensure client activities comply with datacentre policies.
• Support remote hands and smart hands services.
• Track SLA adherence for colocation services.
• Ensure compliance with physical security controls (access logs, escorting procedures).
• Conduct regular safety inspections (fire suppression, emergency exits, PPE compliance).
• Enforce environmental standards (temperature, humidity thresholds).
• Maintain accurate documentation (floor plans, power capacity, cooling capacity).
• Track capacity utilization (space, power, cooling).
• Identify operational improvement opportunities to enhance resilience and efficiency.
• Contribute to incidents/tickets review with vendors or 3rd party support
• Inform and advice SMC and management on issues related to systems operations.
• Contribute to QoS reports through coordination with Service Management Center.

Skills:

• Good analytical skills
• Innovative
• Customer centric
• Hands on experience and knowledge of cloud technologies (AWS, Azure, GCP, HCS)
• Good knowledge of compute, storage, hypervisors, networking, IAM, firewalls, load balancers, backup and DR
• Good knowledge of Windows/Unix/Linux Operating Systems

• Experience in telecom or enterprise datacenter environments.
• Problem Solving
• Effective Communication
• Ownership and accountability
• Autonomy/Self Driven
• Collaboration

Qualifications and Experience:

• Masters in Computer Engineering / Information & Communications Technology/ Electrical Engineering / Mechanical Engineering or equivalent
• Uptime Institute Accredited Tier Specialist (ATS) / Certified Datacenter Professional (CDCP) or equivalent
• 2 years experience in mission critical datacenter environments

Kindly note, that Orange Botswana shall only correspond to short-listed candidates.

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